Reservations made through the Sanctuary owner are guaranteed with a deposit of one night or 50% of the entire stay, whichever is greater. Payment must be made by personal or bank check or credit card, debit card or bank account via PayPal within 2 days of making the reservation. The remaining balance is due in full upon arrival by cash. Full payment by credit/debit card is available in advance through PayPal.
Cancellation Policy: Deposits are refundable if a cancellation is 30 days or more before the arrival date. If the cancellation is within 30 days of the arrival date, the deposit is not refundable unless the reserved dates are re-booked. If cancellation is 10 days or less from booked dates, the full amount of the reservation is charged minus the cleaning fee unless the dates are re-booked. Consider travel insurance so you are covered if your trip needs to be canceled or changed for some reason. See this website for options: InsureMyTrip.com
Check in time is 4 -6 p.m. unless otherwise arranged with the Sanctuary owner.
Check out time is 11 a.m. unless otherwise arranged with the Sanctuary owner.
Due to insurance restrictions, no smoking of any kind, including marijuana, no candle or incense burning, and no hot plates or grills are allowed in the Sanctuary or on the Sanctuary's property.
No pets are allowed at the Sanctuary or on the Sanctuary's property due to allergies.
Housekeeping services and meals are not provided during the course of a guest's stay at the Sanctuary unless otherwise arranged. Luxury linens and towels as well as complimentary coffees, teas and bottled water are provided.
Guests are responsible for damages and additional cleaning fees if the above policies are not adhered to. Cancellation of the reservation without refund is also possible if the above policies are not followed.
A rental agreement outlining these policies along with liabilities must be signed by guests.